Privacy Policy

Privacy policy

INTRODUCTION

Your privacy is important to us, so through this document we explain what data we collect from users, how we use it and for what, among other indications.

For your information, we will never request more information than we actually need for the services you request; we will never share it with third parties, except by legal obligation or with your prior consent; and we will never use your data for any other purpose not previously indicated.

As a user, you must read this privacy policy carefully on a regular basis, and whenever you enter your personal data, since this document may undergo modifications, as the provider may modify any type of information that appears on the website to comply with regulations or update the policy, without needing to notify you beforehand or inform you of these obligations, publication on the provider’s website being sufficient.

DATA CONTROLLER

Identity: Alba Gómez Garcia (also the provider)

NIF: 47837931R

Postal address: Carrer Dolors, 47 1r, 17411 Vidreres, Girona

Email: albagomez@volairea.com

Volairea, as the person responsible for the website, in accordance with the provisions of Regulation (EU) 2016/679 of 27 April 2016 (GDPR), Organic Law 3/2018 of 5 December (LOPDGDD) and the rest of the current legal regulations regarding personal data protection, as well as Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce (LSSICE), informs you that it has implemented the necessary security measures, of a technical and organizational nature, to guarantee and protect the confidentiality, integrity and availability of the data entered.

METHOD OF OBTAINING DATA AND DATA WE COLLECT:
The data we collect and how we obtain it are as follows:

  • Through the contact form: first and last name, email.
  • Via the newsletter subscription form: email address.
  • Via the digital kit information request form: first and last name, email address, company name (non-personal data), website (non-personal data).
    No categories of specially protected data are processed.

PURPOSE OF PROCESSING
Your personal data will only be used for the following purposes, giving your consent for each purpose in the corresponding section of the website:

1. Main purposes:

  • Contact form: to respond to inquiries and/or provide the information requested by the user.

2. Other purposes:

  • Carry out the commercial, administrative, tax, and accounting procedures that are necessary in accordance with current legislation.
  • Gather your feedback and improve the services offered on the website.
  • Perform profile and website usability analyses through cookies (mentioned in the cookie policy).
  • Use of Photographs: The photographs published on the website are the property of Volairea, including those of minors, for which prior consent from the holders has been obtained.

You can revoke your consent at any time by sending a written request with the subject Unsubscribe to the indicated email.

In accordance with the LSSICE, Volairea does not engage in SPAM practices; therefore, it does not send commercial emails that have not been previously requested or authorized by the user. Consequently, in all communications you receive from the provider, you will have the possibility to revoke your express consent to receive our communications.

We will not process your personal data for any purpose other than those described, except by legal obligation or court order.

You will not be subject to decisions based on automated processing that produce effects regarding your data.

LEGAL BASIS FOR PROCESSING
The legal basis for processing the data is your consent given at the time you enter your data in the corresponding form to carry out the purposes, at the moment of checking the checkbox.
The prospective or commercial offer of products and services is based on the consent requested, and in no case will the withdrawal of such consent condition the execution of the subscription contract.
Failure to provide the requested personal data or to accept this privacy policy makes it impossible to achieve the purposes previously described.
In cases where there is a prior contractual relationship between the parties, the legal basis for fulfilling the administrative, tax and accounting obligations necessary under current legislation will be the prior existence of the commercial relationship established between the parties.

DATA RETENTION PERIOD
Your data will be retained while the commercial relationship with us lasts or you exercise your right of deletion, opposition or withdrawal of consent. Even after you have correctly exercised your rights, we will have to keep your data duly blocked while the time limits legally provided in the applicable provisions last.

RECIPIENTS OF TRANSFERS
Volairea does not make any data transfers. The provider will only provide information to the security forces and bodies under court order or by obligation of a legal provision, without prejudice to being able to block or cancel your account if there are indications of the commission of any crime by you. The information provided will be only that which the provider has at that time.
The information you provide to us through this website will be hosted on Volairea’s servers, contracted with the company that provides the website hosting service. The processing of the entity’s data is governed by a data processor contract between the provider and that company.

INTERNATIONAL DATA TRANSFERS:
If you accept our cookies, user interactions may be received by tools developed by Google or Hubspot. We have signed the corresponding Data Privacy Addendum with both companies, in which they commit to prioritize data on European servers, whose operations are governed by the GDPR and, in the event they are received in the USA, they commit to respect European regulations. DPA Hubspot – DPA Google

RIGHTS OF DATA SUBJECTS:
As a user-data subject, you can request the exercise of the following rights before Volairea by submitting a written request to the postal address in the heading or by sending an email to albagomez@volairea.com, indicating as Subject: «DATA PROTECTION: RIGHTS OF DATA SUBJECTS», and attaching a copy of your ID card or any equivalent means in law, as required by law.

Rights:

Right of access: Allows the data subject to know and obtain information about their personal data under processing.

Right of rectification or erasure: Allows the correction of errors and modification of data that prove to be inaccurate or incomplete.

Right of cancellation: Allows the deletion of data that are inadequate or excessive.

Right to object: The right of the data subject not to have their personal data processed or to have such processing ceased.

Restriction of processing: Involves marking the retained personal data with the aim of limiting their future processing for the exercise or defense of claims.

Data portability: Provision of the data under processing to the data subject so that they can transmit them to another controller, without hindrance.

Right not to be subject to automated individual decisions (including profiling): Right not to be subject to a decision based on automated processing that produces effects or significantly affects them.

As a user, you have the right to withdraw the consent given at any time. The withdrawal of consent will not affect the lawfulness of the processing carried out before the withdrawal of consent.

You also have the right to lodge a complaint with the supervisory authority if you consider that your rights in relation to the protection of your data may have been violated (www.aepd.es).

SECURITY MEASURES:
The data you provide to us will be processed confidentially. The provider has adopted all technical and organizational measures, as well as all necessary levels of protection to guarantee the security of data processing and to prevent their alteration, loss, theft, processing or unauthorized access, in accordance with the state of technology and the nature of the stored data. Likewise, it is guaranteed that the processing and recording in files, programs, systems or equipment, premises and centers comply with the integrity and security requirements and conditions established by current regulations.

LANGUAGE
The language applicable to this privacy policy is Catalan. Therefore, in the event of any contradiction in any of the versions provided in other languages, the Catalan version shall prevail.

PROFILE ANALYSIS
The information provided in the different forms, during interaction with the website and any other data provided during browsing, including the information provided by cookies regarding browsing habits, implies acceptance of the processing of these data, with the aim of being segmented or categorized to apply them to activities related to general administrative management, information, commercialization of advertising spaces, profile creation, analysis of proposals requested by users/clients, statistical study of services and contents used, tastes and preferences, surveys or forms. The data used in the creation of these profiles are not data that allow the identification of users, but only graphically show the type of audience that interacts with the website, age, country, gender, etc.

The user who accesses this website explicitly consents to the use of this generic information for the purposes of profile creation, segmentation and categorization of data for the purposes described in the previous section.

In the case of commercial emails, these include web beacons that give us information about the user’s interaction. We have signed the corresponding Data Privacy Addendum with the companies located outside the territory of the European Union, which undertake to comply.

You can request more information on this matter from us at albagomez@volairea.com with the subject “International Data Transfers”.

SOCIAL NETWORKS
We inform you that Volairea may have a presence on social networks. The processing of the data of people who become followers on social networks (and/or make any link or connection action through the social networks) of Volairea’s official pages will be governed by this section, as well as by those terms of use, privacy policies and access regulations that correspond to the social network that may apply in each case and that have been previously accepted by the user.

Volairea will process your data with the purpose of properly managing its presence on the social network, informing about the provider’s activities, products or services, as well as for any other purpose permitted by the social network regulations.

It is prohibited to publish content:

– That is allegedly illegal according to national, community or international regulations, or that carry out allegedly illegal activities or contravene the principles of good faith.

– That infringe fundamental rights of people, lack courtesy on the network, harass or may generate negative opinions among our users or third parties, and in general, any content that Volairea considers inappropriate.

– And, in general, that contravene the principles of legality, honesty, responsibility, protection of human dignity, protection of minors, protection of public order, protection of privacy, consumer protection and intellectual and industrial property rights.

Likewise, Volairea reserves the right to remove, without prior notice, from the website or the corporate social network any content that is considered inappropriate.

In any case, if you send personal information through the social network, Volairea will be exempt from liability regarding the security measures applicable to that platform, and the user, if they wish to know them, must consult the specific terms of the network in question.

SUBMISSION OF CVs
Our website does not allow the submission of curricula. If the user sends their CV through our contact form or our informational email, without having been requested by Volairea, they are informed that if they do not receive a response, it is because the submitted data will have been automatically deleted.

BLOG SUBSCRIPTION
If the user subscribes to the informational blog, we inform you that the data provided will be processed to manage your subscription to the informational blog with update notices and that they will be kept while there is a mutual interest in maintaining the purpose of the processing. When it is no longer necessary for this purpose, they will be deleted with appropriate security measures to ensure the pseudonymization of the data or their total destruction. Data will not be communicated to third parties, except by legal obligation.

CHANGES TO THIS PRIVACY POLICY
Volairea reserves the right to modify this policy to adapt it to legislative or jurisprudential developments.

REVOCABILITY
The consent given, both for the processing and for the transfer of the data of the data subjects, is revocable at any time by notifying Volairea under the terms established in this Policy for the exercise of rights. This revocation will in no case have retroactive effect.

LEGISLATION
In general, the relations between Volairea and the users of its telematic services, present on this website, are subject to Spanish law and jurisdiction, to which the parties expressly submit, with the Courts and Tribunals of Girona being competent for the resolution of all disputes arising from or related to its use.